Upgrading Windows 8 to Windows 10

There is no upgrade icon for my Windows 8 computer. Do I not qualify for the Windows 10 free upgrade?

Not all computers can upgrade to Windows 10. If you have Windows 8, most likely you can upgrade to Windows 8.1. From 8.1 you might be able to go to Windows 10.

The Windows 8.1 upgrade is not in Windows Update. Go to the Windows Store on your computer and search for Windows 8.1 and it should be there.

Thanks for the tip. I got the 8.1 update going but it keeps falling partway through.

Did you do a virus scan before the upgrade? Sometimes viruses can create issues for the upgrade.

MalwareBytes is a good antivirus choice and it is free.

The antivirus program found 6 viruses.

After that the upgrade to 8.1 worked.